Global Star Rating System for Services Global Star Rating System for Services
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Reporting an Abuse

  • Service Fees

    Free service

  • Service Time According to the level of severity
  • Start Service
  • Service Description

    A service provided to individuals subjected to abuse in all its forms, in order to preserve their safety and provide them with the necessary support.

    Or you can quickly register your abuse report/complaint by clicking this link

    The expected time to obtain the service is within one working day of receiving the call.

  • Point of Service Delivery

    Social Protection Department

  • The Target Audience

    All Community Individuals

  • Documents Required

    • Copy of emirates ID card
    • Medical report (if any)
    • Court ruling (if any)
  • Service Delivery Channels

    to complain please contact

    Hotline of Ministry of Interior 999

    Ministry of Interior- Child Right Center 11611




  • Channel to get the Service

    • Telephone.
    • E-mail.
    • Personal attendance (if necessary).



  • Service Code

    CAR

  • Steps to implement the service

    1. Submitting the application through the service delivery channels.
    2. The customer receives a message upon the receipt of his application.
    3. The concerned team will process the request.
    4. Notifying the customer during the application processing stages.
    5. To follow up on the status of the application by: Call Center 800623 website smart app
  • Service Conditions and Requirements

    Anyone who has been abused or whose rights have been violated or who witnessed the incident can report it.
    With reference to any party to which the applicant has previously notified the same complaint.

Total Requests Submitted According to last five years

Service last updated on Monday، 21 October 2024 01:58 PM